MP Marc Spautz from the Christian Social People’s Party (CSV) recently filed a parliamentary enquiry concerned with digitalisation in the medical sector.

He thus wanted to know if patients are already able to use digital prescriptions in pharmacies, or if they still have to use paper versions. Furthermore, MP Spautz was interested to know how far along the digital services of the National Health Fund (CNS) are and how many people already make use of digital procedures.

In his response, Minister of Social Security Claude Haagen explained that digital prescriptions can be used in all of Luxembourg’s pharmacies as of 1 June this year. The ‘eSanté’ agency provides the necessary electronic services to professionals in the health sector to implement this change.

Minister Haagen further elaborated that pharmacies can scan the QR codes on prescriptions regardless of whether they are paper or digital versions. The success of the digital services greatly depends on regular use, the politician further noted.

The LSAP politician concluded that the reimbursement of bills will be completed within the span of a week when they are transmitted to the CNS electronically. Usually, it takes up to six weeks. However, only 0.1% of all ensured people have made use of this service so far.